The original AQUA RDF line has been running for a few years and is one of the best RDF in Vietnam. In the last year, we have been using, testing, and studying every RDF system that available in the market (you name it, we used it all!). By doing so, we learned from other companies (both successful and failure) to develop these final products. The design and function of the RDF had changed many times to improve with safety measures for both gravities and pump feed applications.
Currently, we have 2 sizes for the US market
AQUA RDF 35: 10K gallon per hour
AQUA RDF 55: 15K gallon per hour
*We can custom make anything from 10K gallon per hour to 50K gallon per hour but the shipping cost will be high. If that is something you are looking for. Feel free to ask and we will make it happen!
a. With both Offices in the US and Vietnam, we are proud to provide lifetime customer support for our products
b. All of our replacement parts are always in stock in the US.
a. Aqua Studio warrants this product to be free from defects for a period of (2) years from the date of purchase (excluded the jet pump. Please see below). In the event any part of the product fails within the warranty period, we will repair or replace part or the whole product at our sole discretion.
If you wish to make a warranty claim, please call or email us at USaquastudio@gmail.com. Please include a description of what wrong with your unit and copy of your original proof of purchase. Any claim under the Warranty is subject to you notifying us of the alleged defect within a reasonable time of it coming to your attention and, in any case, by no later than expiration of the warranty period.
b. All defective parts will be replaced free of charge (shipping cost excluded). Buyer will need to send the defective parts back to the manufacture with in one week after receipt of replacement parts. Otherwise, customer will be charged in full for the replacement parts.
The Warranty does not cover:
a. Jet pump. We do not manufacture the jet pump so we can not provide warranty for it. We can recommend the customer few options from other manufactures to purchase the replacement when needed.
b. Mechanical or electric damages resulting from incorrect installation, configuration, usage or other activities not intended for use of the product.
c. Damages caused by floods, fires, lighting or other natural disasters, unexpected
events, inappropriate voltage, defective supply materials or other external factors.
d. The device that has been altered or tampered with in anyway, including reconfiguration, repair, willful constructional variations, modifications and adjustments.